Peikey will provide assistance within 7 days of being contacted about return. We aim to resolve quality problems within 30 business days.

If you’re concerned whether the product will fit you or not, please contact Peikey customer service. If you provide your height, weight and measurements, we can confirm which product and size will fit you best.

Silicone will excrete some amount of oil normally. This is a sign of the high-quality medical grade silicone is used in our products. The oil is harmless and can be cleaned by following these instructions:

Apply baby powder to your body and the interior of the product before wearing. After wearing the product can be cleaned with water and shower gel, dry with a towel and apply baby powder to keep it dry.

First, take off the product, don’t wear it if it is torn. There is a danger that it may tear more.

Second, cut out a piece of a stocking and stick it with glue to the torn area.

Third, the right type of glue is important. We recommend Psycho Paint (smooth-on.com); it is a professional grade glue.

Fourth, Glue the stocking to the inside and the outside of the torn area.

Fifth, to ensure that the item will not tear again, you may use some strings to secure the glued area.

There is no obvious difference between the outward appearance between the silicone gel filler or elastic cotton. The silicone gel filler will be more realistic to the touch. The elastic cotton is lighter and more convenient to put on and take off. You may choose the most suitable for you.

No, we are sorry, a PO Box is not sufficient. Our delivery partners require a real address to deliver to. If you do not wish your package to be delivered to your home or office, please contact our delivery company with your tracking number to make alternative arrangements.

We use a number of different delivery partners; we will choose the shipping provider based on your location. If you have any preferred shipping company, please contact Peikey at the time of ordering.

As the customs tax is according to the local regulation, which we cannot control it, so that we cannot calculate the customs cost for you. Importation regulation differ from country to country, please follow local guidance to regarding customs.

The products are easy to clean. After wearing it, wash with water and shower gel. Use a towel to dry the product after washing and apply baby powder.

We will package your order in a beautiful box that is suitable for storing your item. Please keep the product in a dry place, away from direct sunlight.